Vision, purpose and values We share a common vision that guides our organisation’s direction. We strive to deliver for our community, work as one team and care for each other to achieve our purpose of making lives better.
Love where we live A one-stop-shop for the important information you may need as a resident living in the City of Whittlesea. If you want information about the services we provide, local laws or contact points, this is your launching spot.
Our customer charter We're committed to providing excellent service and satisfaction to all community members: residents, businesses, vendors and visitors. ​Our customer charter outlines the service you can expect from us.
Have your say We believe good community engagement leads to better decision-making, helping us deliver quality outcomes for our City. As members of our diverse and vibrant community, you can have a say. Find out how.
Community profile Access a variety of detailed demographic information about our community like population, socio-demographic and economic trends and forecasts through the City of Whittlesea Community Profile.
Community Insights The Community Insights Study is a program where residents can share their experiences living in the City of Whittlesea.
Community Satisfaction Survey The annual Community Satisfaction Survey is a state-wide initiative and an independent survey, inviting a randomly selected sample of residents via mail or email to provide feedback on local council services. All responses remain anonymous.