We're here for our residents, businesses and community and you can contact us in many ways. Choose a way to get in touch when you need us and learn how to give feedback to help improve our service delivery.
There are lots of ways you can get in touch with us. Call, email, visit our offices or use our online service portal.
If you're a business supplying products and services to us, we'd like to make it easier for you. Find out more about our purchasing and payment processes so your payments get processed without delay.
When you deal with us, we want you to have a positive experience. We want you to feel that your concerns are taken seriously and that your questions are clearly answered. Learn more about our service promise.
We aim to provide excellent customer service. We value all feedback – positive and negative. Let us know what you like, where we might be able to improve or if you have a serious concern. Find out about how we handle complaints.
Knowing how we do is an important part of improving. We track levels of community and customer satisfaction across a number of areas to identify where we're achieving our goals and how we can do even better.
Individuals and groups can express concern about an issue and ask us to take action by organising a petition or joint letter. You'll need to follow the guidelines and submit before 12 noon the day before the Council meeting.
