If you're a business supplying products and services to us, we'd like to make it easier for you. Read the steps below to understand our purchasing and payment processes.
A purchase order is a legal document between a buyer and seller. It details the agreed goods or services to be delivered and paid for.
Please ensure you have a purchase order from the Council department you are working with. If you provide goods and services without a purchase order, payment may be delayed.
Invoices can be emailed to us or sent by post.
Email invoices to accounts.payable@whittlesea.vic.gov.au.
Mail invoices to:
Accounts Payable City of Whittlesea Locked Bag 1 Bundoora MDC, 3083
If you include your invoice with goods delivered or submit it in any other way, we cannot guarantee that our accounts team will receive it quickly.
Your invoice must include:
If you do not have an ABN, please contact us at accounts.payable@whittlesea.vic.gov.au to complete a ‘Statement by Supplier’.
You must include a delivery docket or note with all goods you supply to us. Include the purchase order on this delivery docket. We require evidence of delivery and cannot pay you until the we have confirmed that we received the goods.
We prefer to pay suppliers direct to nominated bank accounts via Electronic Funds Transfers (EFT). We will forward remittance advice by mail immediately after payment by EFT.
Our standard terms of payments for accounts are 30 days from the end of the month of purchase, unless otherwise negotiated.
Where settlement discounts are offered, we are prepared to discuss earlier payment.
Contact us to arrange EFT payments. Email: accounts.payable@whittlesea.vic.gov.au
Phone: 03 9217 2170
Mail: Accounts Payable Officer Financial Services Department City of Whittlesea Locked Bag 1 Bundoora MDC, 3083