Digital delight: new digital waste and recycling vouchers

Published on 08 August 2024

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Out with the old, in with the new, the City of Whittlesea’s free and discounted waste and recycling vouchers are now digital and available to all residents in a first for the municipality.  

The new online vouchers will make it easy for residents to access vouchers anytime on a smartphone or digital device. In addition, with vouchers now available to the residents of the property, renters can access them for the first time, making waste disposal more accessible for everyone in our municipality.  

City of Whittlesea CEO Craig Lloyd was excited to launch the digital vouchers for residents. 

“Waste and recycling vouchers assist all residents to easily dispose of their waste, helping to reduce the amount of illegal dumping of rubbish around our community,” he said.  

“We are pleased to make this service more accessible to our community and to expand it to include those who are renting their property.” 

“This is the first of a suite of processes that Council is moving online to enable people to access what they need at a time that suits them. 

“People will soon be able to login to our customer portal to complete a range of transactions.” 

Waste and recycling vouchers were previously only available to property owners by presenting a copy of their rates notice when disposing of waste at the local facilities. 

The service has now been expanded to all residents, with vouchers now available via Council’s website. 

Each household has access to:  

  • One subsidised general waste discount voucher to drop off general waste at the Heidelberg Materials Landfill in Wollert. A $30 fee applies for general waste disposal, payable at the facility. 

  • Four vouchers for green waste to drop off green waste for free at the Repurpose It facility in Epping.  

  • Four vouchers for timber waste to drop off timber offcuts and timber waste for free at EcoDynamics in Epping.  

  • Two vouchers for brick and rubble to drop off brick and rubble waste such as asphalt, rock and concrete for free at the Repurpose It facility in Epping.  

To access your vouchers online visit the City of Whittlesea waste and recycling disposal vouchers page. 

For those who would still like a hard copy or need support accessing the vouchers, you can visit our Customer Service centres at South Morang or Whittlesea or contact us on 03 9217 2170.

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