Public health or accommodation business

Step 1.Contact our Business Concierge 

Contact our Business Concierge at business.concierge@whittlesea.vic.gov.au to check if any permits are required before registration. You must obtain these permits before applying for registration with Environmental Health Services.

Step 2.Discuss your plans

Before setting up a new premises or refurbishing an existing one, contact our Health Services department to discuss your proposal. We highly recommend that you submit plans of the proposed works to ensure compliance. See the plans approval service tab on this page for more information.

Note: Accommodation premises must submit plans before proceeding to registration.

Step 3.Health premises inspections

Our environmental health officer (EHO) will conduct progress inspections during the construction of your public health and wellbeing business or premises to ensure it complies with the approved plans and specifications.

Step 4.Final inspection and registration

Before opening the public health and wellbeing business or premises, our EHO will complete a final inspection. If the business or premises meets the standards, you can apply for registration with us. The EHO will supply an application form at the final inspection.

Step 5.Pay your fees

Check below to see the fee that applies to your proposed public health and wellbeing  business.

• Health premises: $360.15
• Prescribed accommodation: $440.90
• Aquatic facility: $234.95 ($69.30 for every additional pool/spa at the same facility)

Step 1.Complete the online form

Complete the online application form that relates to your business.

Health Plan Approval application

Accommodation Plan Approval application

Step 2.Attach a copy of your plans

Attach one copy of the floor plan of the business. All plans must include specifications and details of surfaces, fittings and equipment, according to our premises development guides. Download the development guide that applies to your business.

Download the relevant Development Guide

Public Health And Wellbeing Act Premise Guide - accessible Word document(DOCX, 101KB)

Public Health And Wellbeing Act Premises Guide - PDF(PDF, 308KB)

Public Health And Wellbeing Act Premises Guide - accessible PDF(PDF, 160KB)

Prescribed Accommodation Guide - accessible Word document(DOCX, 1MB)

Prescribed Accommodation Guide - PDF(PDF, 823KB)

Step 3.Pay the plans approval fee

Pay the relevant plans approval fee for your type of business. 

• Health premises: $230.65
• Accommodation premises: $366.25

Note: this fee does not cover Public Health and Wellbeing Act registration. 

Step 4.Wait for approval

We will process your application within 14 days of receiving complete plans and specifications. We will then send you back:

• a copy of the approved plan
• a letter with conditions
• contact details of the responsible environmental health officer (EHO).

We advise you not to begin any major work on setting up the new public health and wellbeing premises until you receive the approved plan.