Business awards

• HDH Legal
• Inner Active Pelvic Health and Physiotherapy
• Mantra Melbourne Epping
• Nuovo Skin and Health
• Whittlesea Physiotherapy and Clinical Pilates

And the winner is:

• Mantra Melbourne Epping

• Art-ish
• Distinctive Features Cosmetic Tattoo and Beauty
• Elite Print Solutions
• Hellenic Cheese Pty Ltd
• My Audacious Child

And the winner is:

• Distinctive Features Cosmetic Tattoo and Beauty

• Eco Green Group
• Maple Tree Cafe
• Nugal biik plants and seeds/Whittlesea Community Connections/Hanson
• Sports for All

And the winner is:

• Nugal biik plants and seeds/Whittlesea Community Connections/Hanson

• Big Group Hug
• Chwyla Real Estate
• Move Play Grow Physiotherapy
• Oneway Lebanese Bakery
• Whittlesea Mental Health and Wellbeing Local

And the winner is:

• Big Group Hug

• Australian Food Industries
• Edlyn Foods Pty Ltd
• Floridia Cheese
• NP Fulfilment Pty Ltd

And the winner is:

• Edlyn Foods Pty Ltd

• A Grade Resumes
• Always Time For Cake
• Amy Bajada
• Premier Project Management

And the winner is:

• A Grade Resumes

And the winner is:

• Mantra Melbourne Epping

Love your customers? Tell us how your business has delivered customer service excellence over the past year. Customers are vital for any successful business, and we know you all have different ways of ensuring your customers keep coming back. Tell us how you excel in customer service. The judging panel will assess your entry based on:

• how you engage with your customers
• systems and procedures to receive and record customer feedback and satisfaction, such as an external feedback provider or in-house
• your customer service policy or charter
• your customer ratings through feedback i.e. Trip Advisor, Trustpilot, Net Promoter Score and in-house data collection tools
• customer testimonials.

Businesses must evolve to stay relevant in the market. Has your business launched a new product or service, entered a new market, or introduced a new way of working in the past year? Tell us how you have demonstrated innovation and enterprise and why your business should win this award. The judging panel will assess your entry based on:

• examples of new products you have launched
• examples of new services you have introduced
• examples of new ways of working you have adopted
• how these new products or services improve your business performance
• how these new products or services enhance the customer experience
• how the business arrived at the design and implementation of the product, service, or way of working.

Has your business made improvements in the past year to ensure it can achieve a sustainable future? Tell us how your business reduces the impact on the environment within its operations and why it should win this award. The judging panel will assess your entry based on:

• strategies and activities clearly showing your business has developed and embraced becoming sustainable
• how your business includes the circular economy within its operation
• examples of day-to-day methods that reduce the impact on the environment
• plans that pave the way for further sustainable policies
• examples of how your business has implemented operational changes to include environmentally friendly practices
• how initiatives have created new roles within your business that are directly connected to sustainability and the circular economy.

Local communities are strengthened by an active business community and we want to award a business that has made a positive impact on the local community this year. How does your business contribute to the local community? The judging panel will assess your entry based on:

• the work your business has done with the community and how that has benefited the municipality
• percentage of local City of Whittlesea residents within your workforce
• how your business supports or works in partnership with other businesses within the City of Whittlesea.

The City of Whittlesea is a diverse area that is home to people from many ages, abilities, backgrounds, genders and beliefs. How does your business represent, embrace or foster such a diverse community? Tell us how your business exemplifies workplace diversity. The judging panel will assess your entry based on:

• a breakdown of your workforce's genders, abilities, nationalities, education, sexual orientation and background
• initiatives that make your workplace attractive to people from CALD and Aboriginal and Torres Strait Islander communities
• your workforce training programs, with examples of activities you have carried out with training and placement providers to engage different types of jobseekers
• how you work with local education providers to support your workforce through training and development
• your workplace diversity policy and how this is implemented in your day-to-day operations.

The home-based business award is open to any registered business with up to three employees and whose primary place of work is in the business owner’s home. This award recognises individuals and businesses that have not only embraced the unique challenges of operating from home but have also excelled in various aspects of a business. This includes innovation, community contribution, customer service, sustainability and diversity. Drawing on the main award categories tell us why your business should win this award. The judging panel will assess your entry based on:

• customer service initiatives that ensure customers are at the centre of all business engagements
• innovation and enterprise where new products, services or ways of working have impacted customer service delivery and/or business performance
• sustainability and environment where you have initiatives in place demonstrating your commitment to a sustainable environment
• community contribution showing the work your business has done with the community and how that has benefited the residents of the City of Whittlesea
• diversity where your home-based business has practices that represent, embrace or foster the diversity of the City of Whittlesea community.

Winner: Brewer Sisters

Winner: Ristic Real Estate

Winner: Whittlesea Community Connections

Winner: Repurpose It

Finalists

• Hanson Landfill Services
• That's Amore Cheese
• Social Living
• Eco Green Group

Winner: LINK Community and Transport

Finalists

• Whittlesea Physiotherapy and Clinical Pilates
• A Grade Resumes
• Amy Bajada
• Brotherhood St Laurence

Winner: Costa Mushrooms Exchange

Finalists 

• Abruzzo Lab
• Floridia Cheese
• Edlyn Foods
• Whittlesea Community Connections