It's designed to make it easier for you to lodge online requests and access services. If you have any questions or encounter any issues while using it, please contact us on 03 9217 2170.
Your rates pay for vital local services. Find out how we calculate rates, what services they fund and how you can pay your rates.
Find out about paying your City of Whittlesea rates. Learn about the different payment methods available, paying by instalments and interest for overdue payments.
If you are having difficulties paying your rates by the due date there are options available to assist you.
You can apply for a rebate on your rates notice by email, by post or in person. Find out how to apply and if you're eligible on this page.
Learn more about the valuation process, how the valuation helps us calculate the cost of your rates, and how you can object to a valuation.
Learn how your rates provide essential local services, discover how we calculate your rates, and learn about other charges and levies.
If you're a rate payer it's important you tell us when your details change. Find out how to update your information.
If your land is classified as farm land, you may be eligible for a discount on your farm land rates.