If you have made an overpayment or there is a credit on your rates account, you can request a refund or transfer of credit.
You can apply to:
- request a refund into your bank account if your account is in credit
- request a transfer of credit from one City of Whittlesea rates account to another City of Whittlesea rates account.
Please note, if there is a current or pending outstanding debt, we reserve the right to refuse your refund.