Pensioner rebates

 You may be eligible for a rebate on your rates notice if you hold a current concession card.

The rebate only applies to your principal place of residence

Am I eligible to receive the rebate?

If you have one of the following concession cards, you will be eligible to receive a rebate:

  • Pensioner Concession Card (PCC)
  • Department of Veterans’ Affairs (DVA) Gold Card - Totally and Permanently Incapacitated (TPI), or
  • Department of Veterans’ Affairs (DVA) Gold Card - War Widow (WW)

 

Note: Health Care Card holders are not eligible for a rates concession

How much is the rebate?

The pension rebate in 2024-25 is $309.50.

This consists of:

  • the Rates concession of $259.50
  • the State Fire Services Levy concession of $50.00.

Do I need to apply every year?

No. The amount will be automatically deducted from your rates notice.

There is no need to reapply if your circumstances have not changed.

We will verify your details with Centrelink to confirm your eligibility.

The name on your pensioner concession card must match our system exactly.

How to apply

By email

Step 1.Download the form 

Download the pensioner rates rebate form(PDF, 128KB)

If you can't download and print the form, collect one from the Council Offices at 25 Ferres Boulevard, South Morang or phone us on 03 9217 2170 and we'll send you a form with a reply paid envelope.

Step 2.Complete the form

You can either fill the form out online or print out and complete by hand.

You'll need your concession card number to complete the form.

Sign and date the form.

Step 3.Email the application form 

Email to: info@whittlesea.vic.gov.au

Step 4.Processing your application

We'll verify your details and apply the rebate to your next rates notice.

Contact us on 03 9217 2170 or info@whittlesea.vic.gov.au if you have any questions.

By post

Step 1.Download the form 

Download the pensioner rates rebate form(PDF, 128KB)

If you can't download and print the form, collect one from the Council Offices at 25 Ferres Boulevard, South Morang or phone us on 03 9217 2170 and we'll send you a form with a reply paid envelope.

Step 2.Complete the form

You can either fill the form out online or print out and complete by hand.

You'll need your concession card number to complete the form.

Sign and date the form.

Step 3.Post the form to:  

City of Whittlesea

Locked Bag 1

Bundoora MDC VIC 3083

Step 4.Processing your application

We'll verify your details and apply the rebate to your next rates notice.

Contact us on03 9217 2170if you have any questions.

In person

Step 1.Visit our office

25 Ferres Boulevard
South Morang
VIC 3752 Australia

Step 2.Fill out the form

You'll need your concession card number to complete the form.

Sign and date the form.

Give the form to staff for processing.

Step 3.Processing your application

We'll verify your details and apply the rebate to your next rates notice.

Contact us on 03 9217 2170 if you have any questions.

Contact Us

Phone

03 9217 2170

Email

info@whittlesea.vic.gov.au

Location

Council Offices
25 Ferres Boulevard
South Morang
3752
View Map

More information

For more information about concessions, call the Centrelink Concessions Information Line on 132 300.

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