If your neighbour’s dog is barking excessively, firstly try politely talking to your neighbour about it as they may not be aware of the problem, especially if their dog is only barking when they aren’t home. If you're not comfortable approaching your neighbour, you can take the following steps:
1. Try placing an anonymous letter into their letterbox, or post it to them.
2. If your neighbour still takes no action to stop the barking, we recommend the Dispute Settlement Centre, which provides free advice to help neighbours sort out problems. Visit the Dispute Settlement Centre website or call 1800 658 528
3. If you still can’t resolve the problem with your neighbour, we ask that you keep a detailed diary for a minimum of two weeks to record how often the dog is barking. This allows us to determine whether the barking is causing an unreasonable disturbance.
4. Once you've completed the diary, mail it to us and we’ll investigate the issue. We can only investigate if you provide a completed two week minimum diary and your contact details. Your neighbour will not find out who made the complaint unless the matter cannot be resolved and proceeds to the Magistrates Court.
5. We may ask you to get support for your complaint from another neighbour who is affected by the barking dog. We may then issue a warning to the dog’s owner to stop the barking.
6. If the problem persists, further diaries will need to be completed. We may issue an infringement notice or proceed with legal action.
View dealing with barking dog booklet(PDF, 4MB)