Carols by Candlelight

Dress appropriately for the outdoor event, considering the weather.  

Bring sun protection or wet weather gear, and feel free to bring your own picnic food and snacks if you have specific dietary needs.

You may also like to bring some money for the Christmas market and food vendors on site.

Remember to bring your water bottle as water stations are available. 

You are welcome to bring your own picnic rugs and cushions. Low beach chairs are also fine. If you do need a chair with legs, please ensure you are not obstructing anyone’s view. 

Yes, you can bring your dog if your dog is well behaved in a crowded environment, is on a leash and loves Christmas. Please remember to bring bags to dispose of droppings.

No, there no ATMs available. Most vendors will have methods of cashless payments available, however we recommend bringing cash for food and drink purchases just in case.

A cancellation procedure will be in effect in the event of adverse weather conditions.

If the Carols event cannot go on outside, we will move inside to Plenty Ranges Arts and Convention Centre (PRACC).

Announcements regarding any event cancellations will be made in advance of the event’s commencement on our website and after hours and social media channels. 

Follow us on Facebook and Instagram for updates.

First Aid is available on site throughout the course of the event. A first aid tent is located next to the main stage on the Civic lawns.

Our City of Whittlesea information tent is the central point for anything you need to know about the event or other services at the City of Whittlesea. It’s also the place if you are lost or have lost someone or something. If you find a lost item, please bring it to the information tent.

Candles and candle holders will be available at the information tent.

Toilets and accessible toilets will be located onsite at the event and in the foyer of the Plenty Ranges Arts and Conference Centre (PRACC).

Baby change facilities located in the accessible toilets in the PRACC foyer.

The Marveloo, designed for high needs accessibility is located near the Civic Centre. This facility requires a MLAK key to unlock the facility.

We want all our events to be safe, welcoming, and happy place for everyone to enjoy.  

The event will be held on Council’s Civic lawns and there are limited concrete paths surrounding the event. A wheelchair viewing area is available on site.

There are some concrete paths at the Civic lawn, however some areas will not be appropriate for wheelchair and mobility depending on the individual’s access requirements.  

Accessible parking, bathrooms and wheelchair access provisions will be available at the event.

The Marveloo, designed for high needs accessibility is located near the Civic Centre. This facility requires a MLAK key to unlock the facility.

Auslan Interpreters will be present on the main stage.

This is a smokefree event. No smoking on the Council lawns. Smoking and vaping must occur outside the event area in carparks or adjacent to streets.

We are committed to improving sustainability across all our events and festivals. This year, Carols by Candlelight will feature Green My Plate, reusing and rewashing crockery and cups to reduce waste going to landfill. Once you are done with your meal, please place your reusable plate in the pink bin provided.

While water will be available for purchase, we kindly ask you to be mindful of the environment and bring a water bottle to refill at our water stations which also saves you money.

The event site is well-serviced by trains and buses, including the South Morang train station on the Mernda line and buses 556, 383 and 577. 

Plan your journey at Public Transport Victoria’s website.

Parking is available at Civic Centre, however we encourage you to carpool, use public transport or ride to the event. 

Additional parking is adjacent to South Morang train station. 

If you have candles or battery-operated candles, please bring them.

Live-flame candles will also be available at the Information tent. Fire can be dangerous, so please be very careful. Keep candles away from loose clothing, hair, programs, and plants. Watch out for dripping wax, as it can burn.

Please return candle holders so they can be reused.

There will be various food trucks and market stalls available but if you have specific dietary requirements, you may wish to bring your own food. 

Yes, you are welcome to bring your own food. Please note that picnic facilities are not available at the event site. If bringing your own food, ensure you pack a picnic basket.

Alcohol is permitted, but not available for sale at the event.