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Child Safety

If you believe a child is in immediate danger call 000.

To get in touch with someone who can help with Child Safety issues at City of Whittlesea, or to report a Child Safe issue or incident, please contact:

  • Anna Micallef, Child Safe Officer
  • Jemma James, Child Safe Advisor
  • Dario Cecala, Unit Manager Human Resources
  • Kate McCaughey, Director Community Wellbeing

on 03 9217 2170 (or if you speak a language other than English call 131 450), or email:

Children and young people have a right to feel safe. We all have an obligation to keep all children safe from harm and abuse.

At City of Whittlesea, we are continually working to ensure we have a child safe and friendly environment where children and young people are respected, valued and encouraged to reach their full potential.

We recognise that we all play an important role in protecting children, especially if we have concerns for a child’s safety. We aim to create a culture of child safety that reduces the opportunity for harm and have clear and robust processes to follow when someone raises concerns about child safety or reports abuse.

City of Whittlesea Child Safe Commitment Statement

City of Whittlesea is committed to being a child safe organisation and has zero tolerance for child abuse. We recognise our legal and moral responsibilities in keeping children and young people safe from harm and promoting their best interests.

We have a commitment to the cultural safety and inclusion of all children, which includes Aboriginal and Torres Strait Islander children, culturally and linguistically diverse children, children who are LGBTIQ*, and to the safety of children with a disability. We recognise that these principles support the safety of all children. 

As a child safe organisation, we are committed to providing welcoming, safe and accessible environments where children feel valued, listened to and considered in decisions that affect their lives. The wellbeing of the children and young people in our care will always be our priority. We have specific policies, procedures and practices in place to support our people to achieve these commitments. 

For more information on Child Safety at City of Whittlesea, please contact one of the Council Officers listed at the top of this page.

Council endorsed a comprehensive and robust Child Safe Policy in 2020. This policy outlines Council’s commitment to child safety and articulates how Council will continue to prioritise the safety and wellbeing of children and young people.

Download the Policy

Download the Code of Conduct

Support Services 

Please know that there are many other services that survivors of abuse, along with those concerned about others, can reach out to for confidential assistance and support.

Lifeline - (24 hours) Phone: 131 114

Kids Helpline -(24 hours) Phone: 1800 551 800 Kids Helpline is a free, confidential and private counselling service specifically for children and young people aged 5 to 25 years. You can speak to them over the phone, via email, or even on-line live chat.

Commission for Children and Young People - (Monday to Friday 9am to 5pm) Phone: 03 8601 5884

National Redress Scheme  - The National Redress Scheme provides support to people who experienced institutional child sexual abuse. Phone: 1800 737 377

SAMSN (Survivors & Mates Support Network) - Support for male survivors of child sexual abuse

Phone: 1800 472 676

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