Skip to main content

Support for business

We have a number of initiatives being rolled-out such as additional mentoring sessions and other programs that will support local businesses, which are also eligible to apply for relief under our COVID-19 Financial Hardship Policy if they are unable to pay rates or other fees and charges on time.

Business resources

Visit these websites for more information on the Coronavirus and your business:

Business Victoria - call the dedicated business hotline on 13 22 15.

Business Australia (information on support for business)

The Victorian Chamber of Commerce and Industry 

Worksafe Victoria

Information for exporters

Workplace entitlements

Food standards 

Australian Retailers Association

Government support for business

Ensure you keep up-to-date with the Commonwealth's Support for business in Australia and the State Government's Coronavirus business support websites.

The most recent support available is the Jobseeker Payment initiative. Businesses impacted by the coronavirus will be able to access a subsidy to continue paying their employees.

As part of a $1.7 billion economic survival package, the Victorian Government has announced $500 million to establish a Business Support Fund to assist small to medium businesses most impacted by the COVID-19 outbreak.

The Victorian Government will work with the Victorian Chamber, Australian Hotels Association and Ai Group to administer the fund to help businesses survive and keep people in work.

Applications are now open online.

Free training program

The Victorian Government has launched a new platform Upskill My Business which provides businesses impacted by the coronavirus pandemic with free access to online  short courses and training events.

Call Business Victoria on 13 22 15 or visit the Upskill my Business website.

Council support for business

Business impact survey

We are wanting to understand the ongoing issues faced by businesses due to the COVID-19 pandemic. This data will help us design programs and support packages to meet the changing needs of the business community in the immediate aftermath and into the recovery phase of the pandemic.

You can fill out the survey online. It will take about 5-10 minutes to complete. 

Business support service

Council’s Business Engagement Officer can help connect businesses with a variety of support available from Local, State and Federal Government and across industry. Call 9217 2278 or email


Free mentoring sessions will be provided by the Small Business Mentoring Service and Box Hill Business Enterprise Centre. Please apply via email to


If you missed our recent webinar series, or would like to learn more about gaining new skills or thinking for your business, you can view all the recordings on Council's YouTube channel.

The webinars have covered topics such as online networking, managing cashflow, mental health, business planning and more.

Farmers Market promotion

We are currently promoting local businesses on our ‘South Morang Farmers and Makers Market’ Facebook page. We aim to let the community know alternative ways to engage your business. Please email Amy Berthelot, South Morang Farmers and Makers Market project officer, if wish to participate

Business Development Program

Our Business Development Program will provide a comprehensive mentoring support package for to up to 40 successful business applicants.  Working closely with a dedicated mentor from the Small Business Mentoring Service over a three-month period, the business will receive assessment, mentoring, support, tools and guidance specific to their situation.

The program will provide  businesses with professional advice and education on how they can improve outcomes or grow with a clear plan or strategy.

Businesses interested in participating can submit their application by completing the form below and emailing it to

Applications close 30 September 2020.

Food and hospitality

Encouraging local residents to support local businesses is crucial than ever before. If your food or hospitality business is still trading and you've implemented new ways of working, i.e.; home delivery, then let us know.

We are listing our food and hospitality businesses on Council's Whittlesea Tourism website. To have your businesses included, tell us your;

  • Business name
  • Address, phone number and website or Facebook link
  • Brief description of your business and any special offer

Send these details, with a photo that represents your business to

COVID-19 Hardship Policy

Our COVID-19 Financial Hardship Policy provides relief to residents and businesses in the City of Whittlesea. 

You can apply online or contact our Business support team on 9217 2278 or email