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For business

The COVID-19 pandemic continues to cause economic disruption in many sectors including tourism and hospitality, education, entertainment, property, resources, and international supply chains. The below information aims to help City of Whittlesea businesses navigate the latest support available. You can also read more on our business support webpage. 

All venues and facilities required to undertake electronic record keeping must use the Victorian Government QR Code Service through the Service Victoria app. To find out more about the Victorian Government QR Code service go to QR code app, API and digital record keeping for contact tracing.

All retail settings are required to use QR codes and to ensure customers are checking in.

The Commonwealth and Victorian Governments are jointly providing financial support to help businesses through the pandemic. 
There are a range of funds and programs, including:
  • COVID-19 Disaster Payments
  • Small Business COVID Hardship Fund
  • Business Costs Assistance Program
  • Licensed Hospitality Venue Fund 2021
Find out more at

Business support service

Council can help connect you with a variety of support available from Local, State and Federal Government. Call 9217 2278 or email


Free mentoring sessions will be provided by the Small Business Mentoring Service and Box Hill Business Enterprise Centre.

Click here to book your place.

For further information visit our events page, or email


If you missed our recent webinar series, or would like to learn more about gaining new skills or thinking for your business, you can view all the recordings on Council's YouTube channel. Recorded webinars have covered topics such as: online networking, managing cashflow, mental health, business planning, negotiating rent relief, running a home-based business, applying for grants, moving your business online, business continuity and risk planning.



Encouraging local residents to support local businesses is more important than ever before. If your food or hospitality business is still trading and you've implemented new ways of working (i.e. home delivery), then let us know.

We are listing our food and hospitality businesses on Council's Explore Whittlesea website. To have your businesses included on Explore Whittlesea, just email us at with the following details: 

  • Business name
  • Address and phone number
  • Website and/or social media links
  • Brief description of your business and any special offers you're running
  • A photo that represents your business

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Visit our business support page