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Hard rubbish collection

You can pre-book a free hard rubbish collection from your nature strip twice per calendar year. Your hard rubbish is collected and taken to Wollert landfill. Contact us to book a collection before placing items on your nature strip.

Book your collection

Call our Customer Service Team on 9217 2170 to book your hard waste collection.

Step 1

Our hard waste collection service is for household items that are broken or cannot be reused.

If your unwanted household items are reusable and in good condition, please give them to someone who needs them - see Donate or sell unwanted household items.

A standard hard waste collection equals 2 large hard waste items (e.g. a mattress and 2-seater couch) and 2 small hard waste items (e.g. boxes of odds and ends).

Take your e-waste to a better place

If it's unwanted, got a plug, cord or battery, it's e-waste and no longer accepted in any bin and won't be picked up through our hard waste collection service. Find your nearest e-waste drop off point.

To recycle fluorescent light globes, household batteries, mobile phones and accessories, cameras and accessories, printer cartridges and x-rays take them to one of our community recycling stations.

Step 2

Take note of items that can and cannot be collected.

Access an alphabetical list of items and disposal options

Acceptable hard waste items

  • blankets
  • boxes of odds and ends
  • broken toys and rags
  • curtains that cannot be reused
  • furniture - with doors taped and securely tied
  • mattresses and bed bases
  • small amounts of timber offcuts - you can also drop these off for free at the Timber Waste Facility with the vouchers on your Rates Notice
  • wrapped glass

Unacceptable hard waste items

  • aerosol cans
  • air conditioning units
  • basketball rings - unless dismantled
  • building or renovation materials
  • car parts or tyres
  • carpet or underlay
  • compressors
  • concrete, rubble or soil
  • corrugated sheeting
  • fence palings
  • recycling or garden waste
  • furniture with untied doors
  • hot water services
  • liquids, chemicals or unidentifiable items
  • locked containers - eg suitcases, filing cabinets where content is not easily accessible to identifiable
  • oil heaters
  • trampolines - unless dismantled
  • Unwrapped glass or polystyrene
  • whitegoods including fridges, freezers, ovens, microwaves, dishwashers, washing machines and clothes driers  - Find out how to dispose of whitegoods

Step 3

The quickest way to book your free collection is to call us on 9217 2170 with the details of items you wanted collected and we will advise you of your collection date.

Step 4

  • Place your hard waste material neatly on your nature strip the night before collection, ensuring it is contained and will not blow or wash away.
  • Collection will take place the following day but no specific time is allocated so please allow the full day.
  • Extra items that you place out for collection but do not mention when making your initial booking will not be collected.
  • Your waste material must be able to be easily lifted by 2 people to shoulder height.

Vacating a property

If you are vacating a property, please ensure that you consider you waste disposal options prior to moving out of the property.

If you will require a hard waste collection, please call us as early as possible to book a collection date as there may be a wait time of up to several weeks.

Alternatively, you can take your hard waste to Wollert Landfill or arrange your own rubbish removal service.

Please ensure that hard waste is only placed on the nature strip the night before your booked collection date.

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