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My bins

Our bin services are designed to make waste disposal easy and efficient for residents and businesses.

From understanding collection schedules to ordering new bins or reporting missed collections, find all the information you need to manage your waste responsibly.

Bin collections

Learn about our rubbish and recycling services, including the collection days specific to your area and important guidelines to ensure your bins are collected without any issues.

Collection schedules

Find your bin collection schedule by entering your street address on our My Neighbourhood page. Stay informed about when each of your bins will be collected next, so you never miss a pickup.

Report a missed bin collection

If your bin wasn’t collected by 6 pm on your usual collection day, let us know through our easy reporting system. We'll address the issue promptly and ensure your bins are collected as soon as possible.

Order new bins

Whether you need a new or replacement bin for your home or business, you can order it online quickly and easily. Find out the steps and requirements for getting your new bins delivered.

Order extra bins

If your household or business generates more waste than a standard bin can handle, order additional rubbish and recycling bins to meet your needs. Learn about the options and costs involved.

Cancel your extra bin

If you no longer need an extra rubbish, recycling, or food and garden waste bin, find out how to cancel it. Follow the simple steps to adjust your bin services to your current needs.

Bin replacement

Report any damaged, missing or stolen bins and request replacements to ensure your waste disposal routine remains uninterrupted. Learn about the process and timeline for getting a new bin.

What goes in each bin

Find out what items go into your rubbish, recycling, and glass recycling bins. Follow our simple guide to help sort your waste properly and support effective waste management in our community.

A-Z guide to waste and recycling

Certain items can't be disposed of in your Council bins. Find out where and how to safely dispose of hazardous or non-recyclable waste to protect the environment and comply with local regulations.

Food and garden waste bin

Learn which food scraps and garden waste items are acceptable in your green bin. Discover tips on how to maximise your composting efforts and keep your bin from attracting pests.

Braille bin stickers

We offer free Braille bin identification stickers to assist people with vision impairments find the right bin. Order your free stickers for a better waste management experience.