Services available for people over 65 years old
Supporting our older residents
Stay active and supported with our range of social and daily living services and programs. These services are available for residents aged over 65 years, or for Aboriginal or Torres Strait Islander people aged over 50 years.
You’ll need to get a My Aged Care referral to access these services.
Choose the support you need to stay connected with your local community and to continue living safely in your own home.
Choose the support that suits you
If you are interested in any of the following services, let them know during your My Aged Care assessment.
You can also contact our Customer Engagement department on 03 9217 2170 and select option 4 to find out more.
Review the current fees for these services by downloading the most recent price guide.
Download the Commonwealth Home Support Program fee schedule (August 2024)(PDF, 235KB)
Meals
Have ready-to-eat meals delivered, or have our staff assist you with meal preparation.
Delivered meals
Have tasty and nutritious, ready-to-eat meals delivered to your home. We can cater to your taste preferences and any special dietary requirements.
Support with meal preparation
Our trained staff can assist by:
- accompanying you on your grocery shop
- doing your grocery shop for you based on your shopping list
- setting up and ordering online groceries through your nearest supermarket (you will need a computer, smartphone or tablet)
- cutting up ingredients ready for your to cook.
You can even combine both options for a convenient mix of supported meal preparation and delivered meals.
Personal care
Get some extra support for a range of everyday, personal tasks such as showering, dressing and washing your hair.
Domestic assistance
We can assist you to stay on top of everyday domestic tasks such as general house cleaning and laundry.
Community access
We can pick you up from home and accompany you to do your own shopping or other errands such as banking, post office or chemist.
Property maintenance
If you need minor household repairs and modifications to help keep you safe and well in your home, we’re ready to help.
We can help with:
- installing smoke alarms and changing batteries
- gardening and lawn mowing
- changing light globes
- replacing tap washers
- installing hand rails
- installing hand-held showers (with a referral from an occupational therapist).
We can’t help with:
- constructing ramps
- concreting, paving or painting
- spring cleaning
- gutter cleaning
- activities that require a registered trades person
- window cleaning.
Carer respite
We provide flexible respite during the day to give carers a break from their caring role. This can be in the home or in the community.
Our in-home support service is designed for carers of people needing assistance within the home, such as older people with dementia.
We also offer centre based respite that is run through our social connections program. This is a dementia-friendly program that runs on Mondays in Mernda and Thursdays in Thomastown.
Monday session
12:00 pm – 4:00 pm
Mernda Social Support Centre
70 Mernda Village Drive, Mernda
Thursday session
10:00 am – 2:00 pm
Barry Rd Community Activity Centre
36 Barry Rd, Thomastown
Social support groups
Get out and about with our range of social connection and positive ageing groups and activities.
These groups are open to all City of Whittlesea residents aged over 50 years.
Arrange a My Aged Care assessment
To arrange your My Aged Care assessment, call 1800 200 422 to register.
For more information visit the My Aged Care website.
Service update
Starting from 1 July 2024, the City of Whittlesea will no longer conduct My Aged Care assessments through the Regional Assessment Service.
If you have questions about My Aged Care assessments or procedures, contact the My Aged Care contact centre on 1800 200 422. This change does not affect the services mentioned above.